System Analysis and Design Chapter 1 Quiz
MULTIPLE CHOICE
1. ____ refers to the combination of hardware, software, and services that people use to manage, communicate, and share information.
| a. | Information systems |
| b. | Information technology |
| c. | Computer systems |
| d. | Computer technology |
ANS: B PTS: 1 REF: 4
2. ____ software controls the flow of data, provides data security, and manages network operations.
| a. | Enterprise | c. | Application |
| b. | System | d. | Legacy |
ANS: B PTS: 1 REF: 7
3. Examples of company-wide applications, called ____, include order processing systems, payroll systems, and company communications networks.
| a. | enterprise applications | c. | operating applications |
| b. | network operating systems (NOS) | d. | legacy systems |
ANS: A PTS: 1 REF: 8
4. Over 40 years ago, a concept called Moore's Law accurately predicted that computer processing power would double about every ____.
| a. | 2 months | c. | 24 months |
| b. | 12 months | d. | 48 months |
ANS: C PTS: 1 REF: 8
5. When planning an information system, a company must consider how a new system will interface with older systems, which are called ____.
| a. | enterprise applications | c. | operating applications |
| b. | network operating systems (NOS) | d. | legacy systems |
ANS: D PTS: 1 REF: 7
6. For complex operations, analysts apply computer-based modeling tools that use a standard language called ____.
| a. | electronic data interchange (EDI) |
| b. | joint application development (JAD) |
| c. | business process modeling notation (BPMN) |
| d. | rapid application development (RAD) |
ANS: C PTS: 1 REF: 14
7. Systems analysts use a ____ to graphically represent company operations and information needs.
| a. | JAD | c. | RAD |
| b. | Scrum | d. | business process model |
ANS: D PTS: 1 REF: 13
8. A business ____ is an overview that describes a company's overall functions, processes, organization, products, services, customers, suppliers, competitors, constraints, and future direction.
| a. | matrix | c. | index |
| b. | profile | d. | glossary |
ANS: B PTS: 1 REF: 13
9. Which of the following is one of the main sectors of e-commerce?
| a. | C2C | c. | C2B |
| b. | B2C | d. | BBC |
ANS: B PTS: 1 REF: 9
10. ____ enabled computer-to-computer transfer of data between companies, usually over private telecommunications networks.
| a. | EDI | c. | TCH |
| b. | ACH | d. | O-O |
ANS: A PTS: 1 REF: 10
11. Transaction processing (TP) systems ____.
| a. | provide job-related information to users at all levels of a company |
| b. | simulate human reasoning by combining a knowledge base and inference rules that determine how the knowledge is applied |
| c. | process data generated by day-to-day business operations |
| d. | include e-mail, voice mail, fax, video conferencing, word processing, automated calendars, database management, spreadsheets, and integrated mobile computing systems |
ANS: C PTS: 1 REF: 15
12. Business support systems ____.
| a. | provide job-related information support to users at all levels of a company |
| b. | simulate human reasoning by combining a knowledge base and inference rules that determine how the knowledge is applied |
| c. | process data generated by day-to-day business operations |
| d. | include e-mail, voice mail, fax, video conferencing, word processing, automated calendars, database management, spreadsheets, and integrated mobile computing systems |
ANS: A PTS: 1 REF: 16
13. Knowledge management systems use a large database called a(n) ____ that allows users to find information by entering keywords or questions in normal English phrases.
| a. | inference engine | c. | knowledge management system |
| b. | knowledge base | d. | inference manager |
ANS: B PTS: 1 REF: 16
14. User productivity systems ____.
| a. | provide job-related information to users at all levels of a company |
| b. | simulate human reasoning by combining a knowledge base and inference rules that determine how the knowledge is applied |
| c. | process data generated by day-to-day business operations |
| d. | include e-mail, voice mail, fax, video and Web conferencing, word processing, automated calendars, database management, spreadsheets, desktop publishing, presentation graphics, company intranets, and integrated mobile computing systems |
ANS: D PTS: 1 REF: 17
15. In a typical company organizational model, top managers ____.
| a. | develop long-range plans, called strategic plans, which define the company's overall mission and goals |
| b. | provide direction, necessary resources, and performance feedback to supervisors and team leaders |
| c. | oversee operation employees and carry out day-to-day functions, coordinating operational tasks and people |
| d. | include users who rely on TP systems to enter and receive the data they need to perform their jobs |
ANS: A PTS: 1 REF: 18
16. In a typical company organizational model, middle managers ____.
| a. | develop long-range plans, called strategic plans, which define the company's overall mission and goals |
| b. | provide direction, necessary resources, and performance feedback to supervisors and team leaders |
| c. | oversee operation employees and carry out day-to-day functions, coordinating operational tasks and people |
| d. | include users who rely on TP systems to enter and receive the data they need to perform their jobs |
ANS: B PTS: 1 REF: 18
17. A ____, or requirements model, describes the information that a system must provide.
| a. | process model | c. | business model |
| b. | data model | d. | network model |
ANS: C PTS: 1 REF: 19
18. A(n) ____ shows the data that flows in and out of system processes.
| a. | process model | c. | business model |
| b. | object model | d. | network model |
ANS: A PTS: 1 REF: 22
19. ____ is a systems development technique that produces a graphical representation of a concept or process that systems developers can analyze, test, and modify.
| a. | Prototyping | c. | Scrum |
| b. | Rapid application development | d. | Modeling |
ANS: D PTS: 1 REF: 19
20. ____ is a systems development technique that tests system concepts and provides an opportunity to examine input, output, and user interfaces before final decisions are made.
| a. | Scrum | c. | Modeling |
| b. | Prototyping | d. | Rapid application development |
ANS: B PTS: 1 REF: 20
21. ____ methods include the latest trends in software development.
| a. | Object-oriented analysis | c. | Structured analysis |
| b. | Agile/Adaptive | d. | Rapid application development |
ANS: B PTS: 1 REF: 21
22. The ____ method of developing systems is well-suited to project management tools and techniques.
| a. | object-oriented analysis | c. | structured analysis |
| b. | adaptive | d. | rapid application development |
ANS: C PTS: 1 REF: 21
23. The ____ method of developing systems produces code that is modular and reusable.
| a. | object-oriented analysis | c. | structured analysis |
| b. | adaptive | d. | rapid application development |
ANS: A PTS: 1 REF: 21
24. The ____ method of developing systems stresses team interaction and reflects a set of community-based values.
| a. | object-oriented analysis | c. | structured analysis |
| b. | agile/adaptive | d. | rapid application development |
ANS: B PTS: 1 REF: 21
25. Structured analysis is a traditional systems development technique that uses a series of phases, called the ____, to plan, analyze, design, implement, and support an information system.
| a. | O-O | c. | MSF |
| b. | SDLC | d. | RUP |
ANS: B PTS: 1 REF: 22
26. Because it focuses on processes that transform data into useful information, structured analysis is called a(n) ____ technique.
| a. | iterative | c. | inferred |
| b. | process-centered | d. | empowered |
ANS: B PTS: 1 REF: 22
27. In the ____, like that shown in the accompanying figure, the result of each phase, which is called a deliverable or end product, flows sequentially into the next phase in the SDLC.
| a. | interactive model | c. | waterfall model |
| b. | requirements model | d. | object model |
ANS: C PTS: 1 REF: 23
28. In the model of the SDLC shown in the accompanying figure, the ____ usually begins with a formal request to the IT department, called a systems request, which describes problems or desired changes in an information system or a business process.
| a. | systems design phase | c. | systems support and security phase |
| b. | systems planning phase | d. | systems analysis phase |
ANS: B PTS: 1 REF: 23
29. In the model of the SDLC shown in the accompanying figure, the purpose of the ____ is to build a logical model of the new system.
| a. | systems analysis phase | c. | systems design phase |
| b. | systems implementation phase | d. | systems support and security phase |
ANS: A PTS: 1 REF: 23
30. In the model of the SDLC shown in the accompanying figure, the purpose of the ____ is to create a physical model that will satisfy all documented requirements for the system.
| a. | systems implementation phase | c. | systems analysis phase |
| b. | systems planning phase | d. | systems design phase |
ANS: D PTS: 1 REF: 24
31. In the model of the SDLC shown in the accompanying figure, during the ____, the new system is constructed.
| a. | systems planning phase | c. | systems design phase |
| b. | systems support and security phase | d. | systems implementation phase |
ANS: D PTS: 1 REF: 24
32. In the model of the SDLC shown in the accompanying figure, during the ____, the IT staff maintains, enhances, and protects the system.
| a. | systems support and security phase | c. | systems analysis phase |
| b. | systems implementation phase | d. | systems planning phase |
ANS: A PTS: 1 REF: 24
33. Whereas structured analysis treats processes and data as separate components, ____ combines data and the processes that act on the data into things called objects.
| a. | the MSF | c. | RUP |
| b. | the SDLC | d. | O-O |
ANS: D PTS: 1 REF: 24
34. In object-oriented analysis, an object is a member of a(n) ____, which is a collection of similar objects.
| a. | property | c. | message |
| b. | class | d. | instance |
ANS: B PTS: 1 REF: 24
35. In object-oriented design, built-in processes called ____ can change an object's properties.
| a. | methods | c. | attributes |
| b. | functions | d. | features |
ANS: A PTS: 1 REF: 25
36. Agile methods typically use a(n) ____model, which represents a series of iterations based on user feedback.
| a. | gradual | c. | spiral |
| b. | extreme | d. | evaluative |
ANS: C PTS: 1 REF: 26
37. The newest development techniques are called ____, which attempt to develop systems incrementally.
| a. | structured methods | c. | CASE methods |
| b. | object-oriented methods | d. | agile/adaptive methods |
ANS: D PTS: 1 REF: 25
38. The ____ group typically provides leadership and overall guidance, but the systems themselves are developed by teams consisting of users, managers, and IT staff members.
| a. | Web support | c. | systems support |
| b. | application development | d. | database administration |
ANS: B PTS: 1 REF: 27
39. ____ provides vital protection and maintenance services for system software and hardware, including enterprise computing systems, networks, transaction processing systems, and corporate IT infrastructure.
| a. | User support | c. | Systems support and security |
| b. | Database administration | d. | Network administration |
ANS: C PTS: 1 REF: 28
40. A(n) ____ investigates, analyzes, designs, develops, installs, evaluates, and maintains a company's information systems.
| a. | application developer | c. | network administrator |
| b. | database administrator | d. | systems analyst |
ANS: D PTS: 1 REF: 29
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System Analysis and Design Chapter 1 Quiz
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